Do you want to be part of something bigger?

If you want to work together with people from diverse backgrounds, have big ambitions, are not afraid of challenges, and want to grow while contributing to our development and growth, then you are welcome to Sodexo!

We are now looking for an Administrator for FM Service Desk – a person who enjoys being the "spider in the web" and wants to help create the best support service in the FM industry.

Working with us is varied and requires commitment, flexibility, and a positive attitude. You will be part of a team that serves as the central hub in Campus service delivery. Here, you will receive, resolve, and coordinate inquiries and fault reports, as well as provide administrative support via phone, email, and at our desk.

Sodexo partners with Astra Zeneca, where FM Service Desk plays a crucial role in our daily effort to create “a great place to work”.

Main Responsibilities

Manage switchboard and telephony
Receive and handle inquiries, cases, and fault reports via phone, email, and in person
Provide administrative support to the business

Qualifications

Experience in the service industry
Preferred: experience in customer service, booking, or reception
Familiar with working in various IT systems
Good ability to express yourself verbally and in writing in both Swedish and English
Good knowledge of the Office suite, especially Excel and Word

Personal Attributes

Social and enjoys being the focal point in service delivery
Genuine interest in holistic solutions within service
Finds it rewarding to solve problems independently and contribute to improvements
Structured, organized, and meticulous
Responsive and good at communicating and understanding customer needs
Positive, unpretentious, and enjoys working in a team towards clear goals
Shares Sodexo's values

Employment Type and Working Hours:

Full-time/permanent, 6-month probationary period applies.

Working hours: 8 AM - 5 PM on-site

If you have questions, please contact:

Marlene Gidlöf
Unit manager-Soft FM
[email protected]

We would like to receive your application by 2026-04-12

Please note that all employees at Sodexo need to undergo identity validation before employment.

Sodexo Group

Sodexo was founded by Pierre Bellon in Marseille in 1966 and is a leader in food and service solutions for better everyday experiences in learning, work, health, and leisure. The Sodexo Group is unique due to its independence and the ownership of the founding family, as well as its sustainable business model. With its range of services, Sodexo addresses everyday challenges with a dual goal: to improve the quality of life for our employees and everyone who benefits from our service, and to contribute to economic, social, and environmental progress in the communities where we operate. For us, growth and social engagement go hand in hand. Our purpose is to create a better everyday life for a better life for all.

Sodexo is a member of CAC Next 20, Bloomberg France 40, CAC SBT 1.5, FTSE 4 Good, and DJSI Index.